EGUIDE:
CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
EZINE:
The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions.
EZINE:
In this week's Computer Weekly, there's a two-horse race for dominance in the cloud email market between Microsoft and Google, but they are not alone – we examine the runners and riders. Our latest buyer's guide looks at governance, risk and compliance solutions. And we assess the progress of public cloud in the banking sector. Read the issue now.
EZINE:
In this week's Computer Weekly, we talk to the owner of the Discovery Channel, about how collaboration software enabled a culture of innovation. Our latest buyer's guide looks at developments in cloud printing technology. And we hear from the technology chief at Rightmove about the online property site's digital transformation. Read the issue now.
EGUIDE:
In this eGuide we focus on all thing's workspace related. We dive into Google's new privacy settings, how the landscape of workspaces will look when the world of work fully returns and Google's new G Suite workspace overhaul.
EGUIDE:
It takes time, money and labour to modernize applications and workflows to use cloud environments. IBM brings a new dimension to cloud adoption with highly integrated solution stacks that can provide a range of typical workflows for business users. In this e-guide, learn how IBM Cloud Paks can help ease some challenges of application modernization.
EZINE:
Sweden's Handelsbanken is cutting its branch network by nearly half, which means more money will be invested in IT. But it's not just Sweden and the Nordics – banks across the world are watching the fintech industry demonstrate to consumers what banking can be like if the right technology is in place.
RESEARCH CONTENT:
The cyber security of personal investors who use UK investment platforms to manage their pensions or savings is not well understood and not often discussed. In this Royal Holloway security article, we identify the principal cyber threats to investors' assets on UK investment platforms and what can be done to prevent or mitigate these threats.
EGUIDE:
Software as a service has seen a rapid increase in deployment since the pandemic. In this 15-page buyer's guide, Computer Weekly looks at the implications of its vast market, the issues it can cause through IT complexity and how to deal with SaaS governance.
