EZINE:
In this week's Computer Weekly, after SAP won a court case against a major customer, Diageo, over software charges, we look at what this means for users. We talk to the IT consultancy that recruits only autistic IT professionals. And we look at the CIO's big challenges for the year. Read the issue now..
WHITE PAPER:
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
WHITE PAPER:
As companies look for ways to survive during a tough economy, small and medium sized businesses are discovering the benefits of virtual collaboration through video conferencing. And now, advances in technology and price are accelerating this trend.
EZINE:
In this week's Computer Weekly, as the UK goes to the polls, we take an in-depth look at the political parties' manifestos for technology, and examine what the IT sector wants from the next government. Our latest buyer's guide covers collaboration software. And we analyse an emerging standard for endpoint security. Read the issue now.
WHITE PAPER:
This document examines the capabilities of DocAve Deployment Manager and offers tips and guidance to help streamline the SharePoint deployment process while maintaining the integrity of all SharePoint staging instances.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
sponsored by MessageLabs Symantec Hosted Solutions
WHITE PAPER:
Todays wireless work environment poses new challenges for IT departments who must monitor and secure the online interactions of highly distributed and roaming workers. Companies are calling on security experts who can help organizations more effectively manage and protect their distributed workforce via the cloud.
WEBCAST:
Learn how a large enterprise utilized a new solution to employ a scalable, efficient laptop deployment and management solution within their mobile vehicles. View this webcast now.
EZINE:
In this week's Computer Weekly, we talk to the National Crime Agency's top cyber cop about tackling IT security threats against the UK through global collaborations. We ask CIOs for their tips on building an IT strategy for the digital age. And we review the big six storage suppliers' plans for all-flash arrays. Read the issue now.
WHITE PAPER:
Mobile apps and tablets are transforming enterprises across the globe right now. How can you be sure you're staying ahead of the curve while increasing productivity and enhancing customer satisfaction? Get the The Enterprise Mobility Guide 2011.
