EZINE:
Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.
CASE STUDY:
This brief but informative webcast examines how bike messengers on the streets of San Francisco are benefiting from the increased connectivity that mobile technology provides.
WHITE PAPER:
This exclusive paper discusses a mobile tool that allows you to distribute secure, relevant content, documents and information to a vast number of users on smart mobile devices, HTML5 capable web browsers, and traditional desktop or laptop computers.
WHITE PAPER:
This whitepaper explores the future of IT and explains why it belongs to people who are able to translate business visions into technical realities.
EBOOK:
Companies won't reap the benefits of a multichannel business if they don't marry their technology wish lists with a strategy that works for them.
EGUIDE:
Providing a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.
EGUIDE:
Explore the growing acceptance of virtual agents and find out how Vivino, the world's most downloaded wine app, configured their contact center and improved customer experiences for millions of global smartphone users speaking different languages.
EGUIDE:
This expert e-guide explores how to build mobile-first, contextually-aware websites and apps that can enhance user experience and engage customers. Learn 4 steps for adopting a mobile first-perspective, and then discover how to implement and prepare for responsive web design.
WHITE PAPER:
This white paper will show you how taking a holistic approach to digital channels in the contact center and beyond and integrating them into your customer experience strategy allows you to transform the end-to-end customer journey and deliver consistent, seamless and personalized experiences across all channels, touchpoints and interactions.
