ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
WHITE PAPER:
Rapid Application Development (RAD) Tools have become the best way for businesses to incorporate agility into their application development projects. This paper examines the FileMaker Platform and how it offers certain advantages over tools that use more traditional methodologies such as Oracle, Microsoft SQL Server, MySQL, and Salesforce.com.
WHITE PAPER:
This white paper identifies seven levels of claims automation and provides a roadmap that can be followed to enhance claims processing for insurance companies worldwide.
WHITE PAPER:
This whitepaper looks at ways that organizations can increase virtual desktop adoption and security simultaneously using automated access for VMware View™ 4.5 and Oracle’s Sun Ray.
WHITE PAPER:
Read this white paper to discover intelligent automation tools that free your IT team from the labor-intensive and time-consuming tasks that are associated with the administration of the SAP NetWeaver BW Accelerator appliance while accelerating time-to-insight with easily-accessible, timely, accurate business intelligence (BI) data.
CASE STUDY:
The IT department of T-Com Human Resources was faced with the challenge of training 140,000 employees to perform reporting processes for their own business travel as quickly as possible. Read this case study to find out how T-Com found their way to datango in their search for a customizable context sensitive online help system.
EGUIDE:
In this e-guide, experts present FAQs on smart business apps to get a better understanding to why IT pros should use smart process apps to boost process-management benefits. Inside, learn more about an alternative solution – workflow management software.
CASE STUDY:
Read this case study to learn how this large European shipping company integrated an Intermec Imaging Solution and estimates an annual saving of 25,000 hours on the vehicle logistics work flow. Additional savings are estimated for improving the accuracy of the VIN reading and record keeping.
WHITE PAPER:
This paper examines how one solution provider, EMC, is helping customers address electronic discovery challenges by helping customers manage their information infrastructure more effectively.
EGUIDE:
This tip guide continues ebizQ.com’s deep dive into approaches for constructing a sound case management architecture. In this installment, ebizQ.com contributor Christine Parizo provides best practices for considering a case management framework based on business process management or other technologies.
