Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI

Field service automation, ERP, and other technologies have dramatically improved operational performance and help automate archaic processes. While beneficial to the company as a whole, these new systems all too often tether critical data to the back office, preventing employees in the field from accessing essential information they need to complete their jobs.

What can be done to help your mobile employees?

This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives. Read on to discover 4 proven ways mobile apps improve the field experience, including:

Increase in first time fix rates with real-time information
Delivery of proactive maintenance and protect assets
And more

Vendor:: Kony
Posted:: Feb 8, 2021
Published:: Dec 9, 2014
Format:: PDF
Type:: White Paper

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