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| Most Popular SLA Management Services Reports
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FAQs: Managed Services
sponsored by Channel Media Group
 | White Paper: | Posted: 10 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
Learn what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services and more.
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ITIL, the IT Service Catalog, and Service Level Management
sponsored by newScale, Inc.
 | Webcast: | Posted: 07 Oct 2008
| | Premiered: | Available On Demand | | | Speaker: |
Rodrigo Flores, CTO and Founder
Char LaBounty, President and Founder
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Summary: |
This webinar will give you practical guidance on how an IT organization could better serve its customers. Learn how to define and standardize your services with a Service Catalog and set customer expectations through Service Level Management (SLM)...
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Prevent Garbage-In, Garbage-Out in Your CMDB. Real-World Best Practices from Maritz and HP - Vendor Webcast
sponsored by Hewlett-Packard Company
| Webcast: | Posted: 24 Sep 2008
| | Premiered: | Available On Demand | | | Speaker: |
Gerry Imhoff, Corporate Vice President and Director of Global Infrastructure Services, Maritz Inc
Mahesh Kumar, Product Marketing Director, HP Software
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Summary: |
CMDB is not a silver bullet for managing application complexity-so, how do you prevent garbage-in garbage-out? This webcast uses real-life examples to show you how to create a solid, unified foundation that supports dependency mapping.
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Application Performance and Functionality for eCommerce
sponsored by Azul Systems, Inc
| White Paper: | Posted: 13 Feb 2008
| | Published: | 01 Jan 2008 | |
Summary: |
The white paper provides insight on technology that scales eCommerce applications to support more advanced end-user functionality and a rapidly growing user base.
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Breakthrough Solutions for the Capital Markets
sponsored by Azul Systems, Inc
| White Paper: | Posted: 13 Feb 2008
| | Published: | 01 Nov 2007 | |
Summary: |
Learn how financial services businesses can meet the high service levels, reduces costs and complexity, and allow the enterprise to rapidly develop and deploy new applications and services.
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VoIP Service Operations Solution: Fullfillment Assurance Billing
sponsored by Infosys Technologies Limited
| White Paper: | Posted: 19 Oct 2005
| | Published: | 01 Apr 2005 | |
Summary: |
The Infosys VoIP Service Operations Solution gives you complete and vastly simplified control over your VoIP services.
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SEE: Related Topics