Business Modeling Reports

ESSENTIAL GUIDE: This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

RESOURCE CENTER: See how the SAP CRM Rapid Deployment Solution – helps organizations to get essential CRM capabilities, quickly at an affordable price and provides customers options to grow as their businesses grow

Posted: 23 Mar 2011 | Published: 23 Mar 2011

VIDEO: Watch this video to see how IBM is helping research organizations take advantage of cloud computing solutions to help these groups do more with less.

Posted: 22 Sep 2010 | Premiered: 22 Sep 2010

WHITE PAPER: Read this executive report for invaluable insights from IBM® on when and how to innovate your business model—and seize the advantage. 

Posted: 26 Aug 2010 | Published: 22 Jun 2009

EBOOK: Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them.  The key to solving the problem-- not just answering, but resolving the issue.

Posted: 10 May 2011 | Published: 10 May 2011

WEBCAST: This Webinar in the Apply Business Analytics series will highlight the specific methods and unique data requirements needed to deal with advanced analytics so that you can effectively and efficiently uncover hidden relationships, anticipate the future and adapt to change.

Posted: 30 Jul 2010 | Premiered: Jul 30, 2010

WHITE PAPER: What’s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.

Posted: 04 Jun 2008 | Published: 01 Jan 2008

PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.

Posted: 14 Apr 2009 | Premiered: Apr 14, 2009

WHITE PAPER: The purpose of this paper is to highlight the key insights from the IBM Global CEO Study and relate them to the new CIO challenge: driving transformation as "change leaders" and implementing transformation as "change agents".

Posted: 11 Feb 2009 | Published: 10 Feb 2009

WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.

Posted: 13 Mar 2009 | Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT)