ITSM Reports

Computer Weekly - 28 September 2021: Chancellor Rishi Sunak talks tech
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the Chancellor of the Exchequer about his plans to support innovation and growth in the UK tech sector. Composable IT is the latest trend in building software to support business change. And Halfords built its own service management software – and now is selling it to other retailers. Read the issue now.
Posted: 27 Sep 2021 | Published: 28 Sep 2021

TechTarget ComputerWeekly.com

CIO Trends #4: Nordics
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Read analysis of some of the Nordic results from the Computer Weekly IT priorities survey for this year. Unsurprisingly, cloud computing is one of the biggest draws and more than half of CIOs in the region will spend more on cloud technologies this year than they did in 2016.
Posted: 08 Feb 2021 | Published: 11 Apr 2017

TechTarget ComputerWeekly.com

The power of AI and Automation: Productivity and agility
sponsored by IBM
VIDEO: Forward-thinking executives are harnessing data-driven innovation to improve performance, and in this Data Story IBM looks at research that shows how leading companies are using data as an asset and using intelligent automation to as a means to growth and operational advantage.
Posted: 02 Apr 2024 | Premiered: 01 Apr 2024

IBM

A Proactive Approach To Field Service 5 Priorities For Implementing Strong Service Foundations
sponsored by ServiceNow
EBOOK: This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
Posted: 22 Feb 2024 | Published: 22 Feb 2024

ServiceNow

CIO Trends #5: Nordics
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Find out how Norwegian bakery chain Baker Brun is doing things in a smarter way through the collection of data, that helps it make sound business decisions, through a mobile app rather than pen and paper.
Posted: 08 Feb 2021 | Published: 10 Jul 2017

TechTarget ComputerWeekly.com

Preparation for Negotiating Software Sourcing Strategy
sponsored by Miro Consulting, Inc.
EGUIDE: You rarely have every stakeholder involved in a software contract negotiation, and the process is often rushed through. Forrester's Mark Bartrick reveals how to execute a coherent software negotiation strategy in this expert e-guide.
Posted: 25 Jul 2016 | Published: 05 Jul 2016

Miro Consulting, Inc.

ITSM Essentials Guide: How AI is changing ITSM, the service desk
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn how ITSM technologies augmented by AI capabilities are being utilized across the IT stack – from helpdesk management to network automation.
Posted: 29 Jan 2020 | Published: 29 Jan 2020

ServiceNow

AIOps in the Real World
sponsored by ServiceNow
ESSENTIAL GUIDE: Since the introduction of AIOps platforms, IT professionals have been drooling over their promised capabilities, especially when it comes to root cause analysis. Thanks to early adopters, we can find out how these platforms work firsthand. Jump inside this E-Guide to learn more.
Posted: 29 Apr 2019 | Published: 26 Apr 2019

ServiceNow

It's Time for DevOps and IT Ops to Work Together and Manage the New Integrated Data Center Trend
sponsored by ServiceNow
EGUIDE: This expert eGuide analyzes the ways in which dev ops and IT ops professionals will have to work in a cross-functional team, the specific skills they will need to adopt as well as some of the challenges they will face during the integration process.
Posted: 08 Nov 2016 | Published: 24 Oct 2016

ServiceNow

Outsourcing IT Projects to Managed Hosting or the Cloud
sponsored by Rackspace Technology
WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud.
Posted: 09 Jan 2015 | Published: 07 Jun 2014

Rackspace Technology