Mobile Customer Relationship Management White Papers

(View All Report Types)
What is this 'File Sync' Thing and Why Should I Care About It
sponsored by Dropbox for Business
WHITE PAPER: This exclusive paper discusses the importance of file sync technology in the mobile era, examining how your organization can significantly increase collaboration, communications, and productivity.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Dropbox for Business

The New World of Mobility Management
sponsored by Aruba Networks
WHITE PAPER: This resource offers key information IT professionals can use to set their plans for mobility on the right track. Read on to discover the 3 phases to mobilizing a business, the functions of Enterprise Mobility Management, and a Mobile Management needs checklist.
Posted: 23 Apr 2013 | Published: 31 Mar 2013

Aruba Networks

Handbook: Making Mobile BI Work: Real World Advice and Strategies
sponsored by TechTarget Business Analytics
WHITE PAPER: This informative white paper offers a three-part series of advice on building and deploying mobile BI apps from consultants and IT managers who have already been through the process. It discusses what you need to do to provide fast mobile BI performance among other helpful tips.
Posted: 26 Feb 2013 | Published: 26 Feb 2013

TechTarget Business Analytics

Salesforce Platform Mobile Services
sponsored by Salesforce.com
WHITE PAPER: With Salesforce Platform Mobile Services, developers and business users can quickly build engaging mobile apps—and connect customers, employees, partners, and products in new ways. Sign up now and get your free copy of the Salesforce Platform Mobile Services developer guide.
Posted: 26 Jul 2013 | Published: 26 Jul 2013

Salesforce.com

BYOD and UC: Get more value from both
sponsored by Cisco
WHITE PAPER: This informative resource takes an in-depth look at the role mobility can play as part of a midmarket enterprise's UC platform and how your organization can streamline management to reap the benefits of BYOD.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

Cisco

Meeting the Market's needs with your Managed Services
sponsored by Solarwinds N-able
WHITE PAPER: This case study shows how one office technology company implemented an automated remote monitoring and management (RMM) solution to increase profits and customer value, and discusses benefits as well as pitfalls to avoid.
Posted: 27 Sep 2013 | Published: 31 May 2013

Solarwinds N-able

Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness
sponsored by BMC Software, Inc.
WHITE PAPER: To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
Posted: 26 Jan 2010 | Published: 26 Jan 2010

BMC Software, Inc.

How End User Experience Management Adds Value to Mobile Device Management
sponsored by Aternity
WHITE PAPER: This exclusive resource discusses a mobile management solution that augments the domain-specific metrics and analytics provided by mobile device management and mobile application management vendors with the business context of the enterprise end user to measure productivity.
Posted: 02 Jun 2014 | Published: 14 May 2014

Aternity

Revamp Retail Transactions with Omni-Channel Technology
sponsored by Toshiba
WHITE PAPER: Read this exclusive white paper now to find out the differences between omni-channel and multi-channel technologies, as well as which more is more highly recommended.
Posted: 05 May 2014 | Published: 31 Jan 2014

Toshiba

Ensuring the security of your mobile business intelligence
sponsored by IBM
WHITE PAPER: Organizations need to know that when their employees access BI applications from their mobile devices, whether from a native application or the web, that security measures are in place to ensure their BI data is protected and safe from hackers or if a device is ever lost or stolen. Read to find strategies on how to best secure BI on mobile devices.
Posted: 24 Sep 2012 | Published: 24 Sep 2012

IBM