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| All Resources by: |
| CompuCom Systems, Inc. |
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9 Matches |
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Integrating IT to Drive Business Value
sponsored by CompuCom Systems, Inc.
 | White Paper: | Posted: 14 Feb 2008
| | Published: | 13 Feb 2008 | |
Summary: |
ITIL-the Information Technology Infrastructure Library-is the de facto standard for IT service management and delivery.
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ITIQ, Smart Technology Management from CompuCom Systems, Inc.
sponsored by CompuCom Systems, Inc.
| Product Literature: | Posted: 29 Oct 2007
| | Published: | 01 Jul 2007 | |
Summary: |
Read this paper to learn more about deriving maximum value from your IT infrastructure by maintaining strategic alliances with hardware and software manufacturers.
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The Evolution of the IT Help Desk to the Service Desk - An Examination of Current and Future Trends
sponsored by CompuCom Systems, Inc.
| White Paper: | Posted: 29 Oct 2007
| | Published: | 01 Aug 2007 | |
Summary: |
Transforming legacy help desk solutions into managed service desks can reduce support and maintenance costs without sacrificing quality. Learn how your organization can support continuous improvement, remain agile and adapt to change.
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CompuCom Service Desk Overview
sponsored by CompuCom Systems, Inc.
| Product Overview: | Posted: 29 Oct 2007
| | Published: | 01 Aug 2007 | |
Summary: |
An effective service desk must offer a single point of contact to quickly and easily resolve desktop, mobile and software related issues. Learn how about a service desk that can allow you stay productive and focused on your business.
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Software Compliance: Understanding and Managing Software Compliance Issues
sponsored by CompuCom Systems, Inc.
| White Paper: | Posted: 29 Oct 2007
| | Published: | 01 Aug 2007 | |
Summary: |
Beyond resource strains, software audits require additional costs to deploy asset management services to prevent future compliance breaches. Read this paper to learn how your organization can ensure it has documentation to withstand a compliance au...
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Integrating the IT Infrastructure - Accelerating the Value from Your IT Investment
sponsored by CompuCom Systems, Inc.
| White Paper: | Posted: 29 Oct 2007
| | Published: | 01 Aug 2007 | |
Summary: |
Read this paper to learn how an integrated infrastructure management solution addresses complex infrastructure issues to create an infrastructure that combines asset management life cycle, service delivery and a beneficial relationship methodology.
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Integrated Infrastructure Management™ (IIM) Solution
sponsored by CompuCom Systems, Inc.
| Product Literature: | Posted: 29 Oct 2007
| | Published: | 01 Aug 2007 | |
Summary: |
Read this paper to learn how combining an IT asset management life cycle, an efficient service delivery process and a service desk can yield overall cost reductions while improving security and delivering greater value to the organization.
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Leveraging Information Technology Infrastructure Library (ITIL®) Best Practices to Attain Organizational Maturity
sponsored by CompuCom Systems, Inc.
| White Paper: | Posted: 29 Oct 2007
| | Published: | 01 Sep 2007 | |
Summary: |
While ITIL is the de facto approach for service management, CIOs often struggle with understanding ITIL and its benefits. Learn about real-world ITIL implementations that encompass product procurement, service desk and network management so...
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Integrated Infrastructure Management: Accelerate the Value of Your IT Investment
sponsored by CompuCom Systems, Inc.
| White Paper: | Posted: 27 Apr 2004
| | Published: | 27 Apr 2004 | |
Summary: |
We repeatedly demonstrated to our clients that the best way to address the complex issues of infrastructure management is a tightly integrated infrastructure solution combining an IT asset management lifecycle program with an integrated delivery model.
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