WHITE PAPER:
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
EGUIDE:
As organizations adopt new technologies, they find themselves taking on rather large data center projects. The failure of a data center update can jeopardize an entire organization's existence. This e-guide gives you the first steps you will need to start your project off on the right foot.
EBOOK:
This eBook examines data governance trends and methodologies for managing governance programs. It covers issues such as new ways of organizing data governance teams and emerging best practices to help organizations succeed with enterprise data governance initiatives. It also provides expert advice on how to design and implement governance programs.
EBOOK:
The evolution of smartphones and mobile networks enable new possibilities for enterprise applications and new challenges for IT. The benefits span organizations. But delivering this requires a sound strategy and close collaboration between business and IT. Learn about key mobile trends and how to develop a mobile enterprise application strategy.
WHITE PAPER:
Different managers have different philosophies for project planning and scheduling, especially when it comes to meeting deadlines. But what if there was a way to improve risk management in relation to corporate projects? Learn how capacity planning provides the foresight necessary to complete projects on time and boost customer satisfaction.
WHITE PAPER:
This paper focuses on Data Domain technology leadership and differentiation and why it matters to you. The purpose of this paper is to explore the technical and financial reasons why Data Domain systems are ideal for backup and archiving in your environment.
WHITE PAPER:
This paper illustrates a new way of thinking about the funding of IT software projects, one that considers funding in terms of investment, and value as an expansive, longitudinal variable.
WHITE PAPER:
Automated testing will shorten your development cycles, avoid cumbersome repetitive tasks and help improve software quality but how do you get started? The best practices discussed in this white paper help ensure results and a successful foundation for improving your software quality.
EBOOK:
Facing increasing pressures from globalization and a sagging economy, manufacturers are between a rock and a hard spot. And many of them see Business Intelligence as an escape route. But does BI hold the answers for every manufacturer? How does BI differ from manufacturing intelligence? This eBook will answer these questions and more.
EGUIDE:
Traditional ECM can't keep up with how businesses operate today. But before tackling ECM disruptors, you need to understand its evolution and key steps to modernizing your suite. This 7-part guide collection provides the insights you need to push your ECM strategy forward. Learn ECM basics, trends, security considerations, and more.
