Quality of Service White Papers

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Cutting Through the Complexity of Multi-Protocol Label Switching (MPLS) Performance
sponsored by NetScout Systems, Inc.
WHITE PAPER: This paper outlines the best practices for collecting network and application performance information over MPLS enabled wide area networks by using the nGenius Solution's Site Monitoring feature to monitor traffic flows destined for remote sites.
Posted: 16 Jan 2006 | Published: 01 Jan 2005

NetScout Systems, Inc.

Overcoming IP Telephony Performance Issues in a Converged Network
sponsored by Global Knowledge
WHITE PAPER: In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: 27 Aug 2009 | Published: 27 Aug 2009

Global Knowledge

Global Trends Drive Business Strategies
sponsored by Alcatel-Lucent
WHITE PAPER: Today’s business models do not create the commensurate revenue to fund the investment to deliver against growing traffic volumes. This is particularly salient in North America as CSPs provide more services and bandwidth on flat rate ‘all-you-can-eat’ price models. Read this paper to learn so much more.
Posted: 19 Aug 2010 | Published: 16 Aug 2010

Alcatel-Lucent

Quality of Service (QoS) in High-Priority Applications
sponsored by Transition Networks, Inc.
WHITE PAPER: This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
Posted: 08 Sep 2008 | Published: 05 Sep 2008

Transition Networks, Inc.

Success with Static Analysis for Security: Why Code Audits Fail
sponsored by Parasoft Corporation
WHITE PAPER: This paper explains why and how to apply static analysis tools in the context of a policy-based security process that not only prevents security vulnerabilities, but also focuses on SDLC productivity.
Posted: 01 Apr 2009 | Published: 01 Apr 2009

Parasoft Corporation

Solution Brief: SAP and Blue Coat
sponsored by BlueCoat
WHITE PAPER: Blue Coat’s WAN Optimization technology is especially well suited to improving response times and reducing bandwidth consumption for SAP users, by prioritizing SAP applications and guaranteeing performance over non-critical or recreational traffic.
Posted: 08 Apr 2011 | Published: 07 Apr 2011

BlueCoat

The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

SingTel IP VPN Manufacturing Industry
sponsored by Do Not Use - Singapore Telecommunications Ltd
WHITE PAPER: IP VPN technology is a viable solution for manufacturing companies seeking to weave their operations into the rapidly changing industry. It has unleashed a new era of IT infrastructure and this white paper provides the details.
Posted: 30 May 2008 | Published: 01 Nov 2007

Do Not Use - Singapore Telecommunications Ltd

Whitepaper: Multicasting, TAP and Data Aggregation for Telecom
sponsored by Gigamon
WHITE PAPER: SoIP providers can no longer ignore the harsh business reality of providing a fixed-income service while accommodating ever-growing monitoring demands. Read this paper to learn how Data Access Network (DAN) has emerged as the "Best Practice" data access and network monitoring architecture for cost-effective DPI monitoring.
Posted: 06 Jul 2009 | Published: 06 Jul 2009

Gigamon