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Optimizing the Virtual Environment: Five (5) Guidelines for Selecting a Virtual Monitoring & Management Solution
sponsored by uptime software inc.
 | White Paper: | Posted: 18 Nov 2008
| | Published: | 18 Nov 2008 | |
Summary: |
This paper will help IT Managers understand the inherent love/hate relationship with monitoring and managing a virtual environment and provide essential guidelines to help choose the "best fit vendor" for specific needs.
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Total Support: Achieving Sustainable Business Growth with a Remote Support Solution
sponsored by NTR Global
| White Paper: | Posted: 06 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
Remote support increases revenue opportunities by improving the customer experience and creating measurable value for the customer and provider alike.
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Virtualization and Automation Drive Dynamic Data Centers
sponsored by CA
| White Paper: | Posted: 31 Oct 2008
| | Published: | 30 Oct 2008 | |
Summary: |
Learn how virtualization and automation in the data center will lead to better customerexperience, reduced environmental impact and increased capacity for future services.
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Elavon Achieves Greater Business Agility with CA Data Center Automation
sponsored by CA
| White Paper: | Posted: 29 Oct 2008
| | Published: | 29 Oct 2008 | |
Summary: |
Learn about a real-life example of how an automation architecture design that consolidates redundant, underperforming assets enabled one organization to meet the demands of an aggressive growth strategy while delivering high levels of service quality.
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10 Simple Steps to ITIL Network Compliance
sponsored by Netcordia
| White Paper: | Posted: 20 Oct 2008
| | Published: | 17 Oct 2008 | |
Summary: |
ITIL is emerging as the standard way of managing IT service delivery; the latest Version 3 has extended this, aligning service design, development, and delivery more closely with business goals.
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ITIL® v3: What It Is and Why You Should Care
sponsored by Global Knowledge
| White Paper: | Posted: 14 Oct 2008
| | Published: | 11 Oct 2008 | |
Summary: |
This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
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A Shortcut Guide to Virtualization and Service Automation
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 10 Oct 2008
| | Published: | 10 Oct 2008 | |
Summary: |
This Shortcut Guide to Virtualization and IT Service Automation provides an insightful overview of virtualization and IT Service Management. It helps demystify virtualization and helps you determine if virtualization is right for your environment.
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ITIL Version 3 and the IT Service Catalog
sponsored by newScale, Inc.
| White Paper: | Posted: 07 Oct 2008
| | Published: | 07 Oct 2008 | |
Summary: |
A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
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The Service Catalogue and the CMDB
sponsored by newScale, Inc.
| White Paper: | Posted: 07 Oct 2008
| | Published: | 07 Oct 2008 | |
Summary: |
Learn why deploying a Service Catalogue is an essential early step in the adoption of ITIL and how it will deliver significant ROI, improve operational efficiency and enable end-to-end IT service management.
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How to Produce an Actionable IT Service Catalog
sponsored by newScale, Inc.
| White Paper: | Posted: 07 Oct 2008
| | Published: | 07 Oct 2008 | |
Summary: |
The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is...
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A Comprehensive Approach to Practicing ITIL Change Management
sponsored by BMC Software, Inc
| White Paper: | Posted: 03 Oct 2008
| | Published: | 01 Feb 2007 | |
Summary: |
Read "A Comprehensive Approach to Practicing ITIL Change Management," a compelling white paper from Enterprise Management Associates, to learn best practices for integrating your batch process automation and change management solutions.
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Managing the Four Cs: Cost-Containment, Compliance, Continuity and Carbon Footprint
sponsored by Storage Decisions and i365, A Seagate Company
| White Paper: | Posted: 01 Oct 2008
| | Published: | 30 Sep 2008 | |
Summary: |
This document gives a brief idea about cost-containment, compliance/governance, carbon footprint and continuity.
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Enterprise Change Management: Simple Steps to Successful Deployment
sponsored by Telelogic, An IBM Company
| White Paper: | Posted: 19 Sep 2008
| | Published: | 19 Sep 2008 | |
Summary: |
This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
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The Enterprise Change Process
sponsored by Telelogic, An IBM Company
| White Paper: | Posted: 18 Sep 2008
| | Published: | 18 Sep 2008 | |
Summary: |
Enterprise Change Management (ECM) looks at an enterprise's lines of business, tying together the needs of the business and the developing IT infrastructure. This whitepaper introduces some of the features of ECM.
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Applying ITIL Best Practices to IPAM
sponsored by BT INS
| White Paper: | Posted: 05 Sep 2008
| | Published: | 05 Sep 2008 | |
Summary: |
This white paper details how each of the main ITIL areas can be applied specifically to IP address management (IPAM), and the benefits that can be achieved from using an ITIL management framework.
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SEE: Related Topics