Listservs White Papers

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A Better Way to Manage Desktops: HP Workplace Management Services sponsored by Hewlett-Packard Enterprise WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help. Posted: 02 Sep 2014 \| Published: 29 Aug 2014 TOPICS: Desktop Applications Management \| Desktop Management \| Enterprise \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Workforce \| Management Service Providers \| Productivity

Impact of Cloud on IT Consumption Models: Top 10 Insights sponsored by Cisco Systems, Inc. WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world. Posted: 08 Nov 2013 \| Published: 08 Nov 2013 TOPICS: CIOs \| Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Services \| IT Spending \| IT Systems \| IT Workforce

Serena Service Manager sponsored by SERENA Software, Inc. WHITE PAPER: This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation. Posted: 10 Aug 2011 \| Published: 31 Jul 2011 TOPICS: Business Process Management \| IT Governance \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL

Gain Social Insight: Connect Business And IT into One Conversation sponsored by Hewlett Packard Enterprise WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster. Posted: 04 Jun 2014 \| Published: 31 Mar 2014 TOPICS: Collaboration \| IT Management \| IT Service Management \| IT Services \| Social Computing \| Web 2.0

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare sponsored by Emerson Network Power WHITE PAPER: With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center. Posted: 08 Aug 2013 \| Published: 07 Jul 2009 TOPICS: Backup Server Hardware \| Data Center Power Management \| Health Care Industry \| IT Services \| Power Blackouts \| Power Consumption Monitoring \| Power Generation Equipment \| Power Supplies \| Surge Suppressors \| UPS

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability sponsored by Juniper Networks, Inc. WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. Posted: 01 May 2012 \| Published: 23 Apr 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Management \| Internet \| Internet Access \| Internet Services \| Management Service Providers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware \| Mobile Workers \| VARs

Forming an Agile IT Function sponsored by Hewlett Packard Enterprise WHITE PAPER: This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now. Posted: 06 Nov 2013 \| Published: 06 Nov 2013 TOPICS: Benchmark Testing \| Business Management \| Business Performance Management \| Business Process Management \| Business Process Outsourcing \| CIOs \| IT Governance \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Services

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management sponsored by BMC Software, Inc. WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure... Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Application Life-Cycle Management \| Business Process Automation \| Change Management \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| Portfolio Management (IT Management) \| Service Level Management \| SLA \| SLA Management Services \| SOA \| SOA Governance

Driving Business Value with VLOCK Infrastructure Platforms sponsored by EMC Converged Platforms. WHITE PAPER: Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation. Posted: 14 Feb 2012 \| Published: 31 Dec 2011 TOPICS: Cloud Archive \| Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| IT Infrastructure \| IT Service Management \| IT Services \| Private Cloud \| Private cloud computing \| Server Consolidation \| Server Virtualization

The Software-Defined Data Center is Key to IT-as-a-Service sponsored by Avaya WHITE PAPER: This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service. Posted: 19 Sep 2013 \| Published: 31 Aug 2013 TOPICS: CIOs \| Data Center Infrastructure Efficiency \| Infrastructure Management \| IT Management Services \| IT Services \| Network Infrastructure \| Network Management \| Networking \| Server Virtualization \| Software Architectures