Process Management White Papers

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Best Practice in Managed File Transfers
sponsored by IBM
WHITE PAPER: In this Aberdeen Group report, learn about 7 key capabilities of enterprise-class managed file transfer solutions that will help support collaboration between individuals, and integrate business processes within and between enterprises.
Posted: 30 Jun 2014 | Published: 30 Apr 2013

IBM

The Business Value of IBM's Exceptional Digital Experience Solutions
sponsored by IBM
WHITE PAPER: Get the results of an IDC study conducted on behalf of IBM assessing the impact of migrating from a homegrown digital experience platform to IBM's integrated Exceptional Digital Experience suites.
Posted: 05 Jun 2014 | Published: 30 Nov 2013

IBM

Top 5 Business Challenges in Financial Services: Oracle Process Accelerators as a Solution
sponsored by Oracle Corporation
WHITE PAPER: This paper identifies the top five business challenges in the financial services industry and outlines how adopting Oracle Process Accelerators can give a competitive edge. Read on to learn more!
Posted: 31 Oct 2013 | Published: 31 Oct 2013

Oracle Corporation

Smarter Process in the age of the customer
sponsored by IBM
WHITE PAPER: Customers expect your operations to be instant, seamless and insightful so that each interaction is fast and effective. Access this fascinating white paper today to learn about expert solutions for improving business operations so as to effectively cater to customer interactions.
Posted: 12 Nov 2013 | Published: 30 Apr 2013

IBM

Playtech Case Study - HP monitoring tools deliver game-changing uptime
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Monitoring tools are often used today in order to view the true impact of events. Access this case study white paper that explains how Playtech, a gaming software company, relies on monitoring tools to ensure uninterrupted, high quality service.
Posted: 25 Nov 2013 | Published: 25 Nov 2013

Hewlett Packard Enterprise

Top 5 Salesforce Integration Patterns: Practices for Integrating Salesforce
sponsored by MuleSoft
WHITE PAPER: This white paper discusses one system that helps integrate enterprise applications to unleash the true potential of the Salesforce model. Access now to find out how your entire enterprise can capitalize on and benefit from Salesforce integration patterns.
Posted: 22 Jan 2015 | Published: 22 Jan 2015

MuleSoft

Achieve process innovation through business process management
sponsored by IBM
WHITE PAPER: The reality of today's empowered consumer has made it imperative for you to provide superior customer interactions at every opportunity. What is needed is a holistic approach to business process to serve the goal of delivering a world class customer experience.
Posted: 07 Nov 2013 | Published: 07 Nov 2013

IBM

It’s Time to Fix Back-Office Operations
sponsored by Aspect
WHITE PAPER: In this report from DMG consulting, discover a framework and methodology for transforming your back-office operations to drive higher quality and lower costs. You'll learn how workforce optimization (WFO) tools can improve the productivity and visibility of your operations, as well as tackle six common back-office challenges.
Posted: 07 Mar 2014 | Published: 30 Sep 2013

Aspect

FuturEdge - Reshape your Application Portfolio
sponsored by CSC
WHITE PAPER: Aging, complex systems can inhibit business processes, hinder productivity, and result in high maintenance costs. Access this resource to learn about a comprehensive set of business-led services that can help you modernize your application portfolio in three phases - shape, transform, and manage.
Posted: 19 Sep 2013 | Published: 31 Dec 2012

CSC

Optimize the business value of your SAP implementation
sponsored by IBM
WHITE PAPER: Most SAP processes today are non-differentiating. To outpace competition, you must differentiate through process innovation. Access this white paper today to learn more about how to enhance the visibility and agility of SAP processes using innovative BPM software and, in turn, optimize the business value of your SAP implementation.
Posted: 13 Nov 2013 | Published: 31 Jan 2013

IBM